From engineering to after sales
The automotive industry is a classic example of industrialization. Automotive products also come in an extremely wide range of variations and require custom manufacturing: With so many complex configuration options, no vehicle is exactly like another.
Good information management takes this variety into account. Like production, information processes are also industrialized and range from development to product communication, workshops and diagnostics to the vehicles themselves (vehicle communications with OTX and ODX). In the opposite direction, feedback processes help companies benefit from comments and experiences worldwide, regardless of language or market.